The Bar has traditionally retained its identity as a 'referral' institution both in Hong Kong and the UK. This means that client access to a barrister usually requires a solicitor or the Director of Legal Aid or the Government. There are however some exceptions to this general rule and barristers may accept instructions directly from recognised institutions. They can also act, without the involvement of a solicitor, as third party neutrals in alternative dispute resolution procedures, for example, as mediators, adjudicators, arbitrators and umpires. For more information, please consult Articles 50 and Annexes 19A, 19B, 19C, 19D and 20 of the Bar’s Code of Conduct and the section of this website concerning Arbitrators/Mediators.
Des Voeux Chambers is not a firm, nor are its members partners or employees. Chambers is made up of separate, self-contained offices of 50 individual barristers. Each is self-employed and each works independently. These 'walls' allow barristers within the same Chambers to be often retained by opposing sides in the same dispute, regardless of how sensitive or contentious the matters are. Whilst members share some common resources, they (along with their staff) ensure that they adhere to the professional duties owed by Counsel to their clients, including but not limited to the duty to treat communication as confidential and privileged, and to avoid conflicts of interest.
Members are aware that high quality service is integral to Chambers' continuing success. Any concerns or comments in relation to our service should first be raised for discussion directly with the relevant member, or our Head Clerk.
If you would like to file a formal complaint, please detail your complaint in writing and address the letter to:
John Scott S.C.
Head of Chambers
Des Voeux Chambers
38/F Gloucester Tower
To assist in following up your case more efficiently, please include the following information in your letter: your name as well as the name of the barrister/staff member concerned, the details of your complaint, and your expectations in going forward with the matter.